1. EM-I.T Technologies will protect the confidentiality of its subscribers’ information, and use its subscribers’ information only for the purpose permitted or required.
2.  EM-I.T Technologies will only release its subscriber’s information to a third party under the following circumstances:

• when directed by the written instruction of the subscriber or prospective subscriber;
• when directed by an order of Court;
•  to the Independent Communications Authority of South Africa for the purpose of compiling, verifying or auditing any reports, accounts or other information required under EM-I.T Technologies license or in terms of the Electronic Communications Act, 2005 and the regulations made pursuant to that Act;
• where it is necessary to properly deal with and comply with any legislative enactment or regulation in respect of any complaint lodged in terms of EM-I.T Technologies complaints handling procedure;
• during the process of debt collection;
• EM-I.T Technologies attorneys in connection with any potential, threatened or actual litigation;
• to EM-I.T Technologies auditors for the purpose of auditing their accounts; and
• in terms of any applicable law.
•  We are not responsible for the privacy practices of or the content on sites linking out of EM-I.T Technologies network. You agree to exclude EM-I.T Technologies from any liability arising from your access to sites other than those on the EM-I.T Technologies network.

• This Uncapped Wireless service has been developed mainly for users who require the assurance of an uninterrupted and fixed cost service. The uncapped wireless service is a managed service, whereby the customers’ usage is monitored and recorded.
• The service is allocated a certain threshold for the month. Once this threshold is reached, your speed will be throttled to and you will not be disconnected or charged extra for that month. Hence, the term uncapped is applied to these services, since you can enjoy an unlimited amount of bandwidth for the month and not be disconnected.
• Bandwidth throttling is the intentional slowing of Internet service by an Internet Service Provider. Throttling applies on an individual user basis, based on usage over a 30 day rolling window threshold. Throttling applies only when demand on the network exceeds available network capacity, and is relieved when demand decreases.
• Traffic shaping is a network traffic management technique, which delays some or all datagrams to bring them into compliance with a desired traffic profile. Traffic shaping is used to optimize or guarantee performance, improve latency, and/or increase usable bandwidth. Shaping applies to all users in general where real time, interactive services (Like VOIP) are given higher priority over non-real time, non-interactive services.

Monthly Thresholds

• Uncapped Economic packages have a threshold after which speeds could be subject throttling of up to 75%. Packages are subject to throttling only when a user has reached their monthly threshold.
• Uncap Economic” Threshold
  4Mbps           –       100GB
  6Mbps           –      100GB
  8Mbps            –      100GB
  10Mbps          –      200GB